Terms & Conditions

Effective Date: August 10, 2026

These Terms & Conditions govern your use of the Cross Creek Medical Clinic website and SMS communications.

Clinical Research Inquiry SMS Program

When you separately opt in through the Cross Creek Medical Clinic Clinical Research Interest Form, you consent to receive SMS messages from Cross Creek Medical Clinic regarding the clinical research inquiry you submitted and related eligibility or prescreening follow-up.

Enrollment in this SMS program does not authorize unrelated promotional messages or messages concerning unrelated or future studies.

Message Frequency

Message frequency varies based on your inquiry and the necessary eligibility or prescreening follow-up.

Message and Data Rates

Message and data rates may apply according to your wireless carrier and service plan.

Opt-Out

You may opt out at any time by replying STOP. After opting out, you will receive a confirmation message and no further SMS messages from this program unless you provide consent again.

Help

Reply HELP for assistance. You may also call 650-640-0437 for help with this SMS program.

Consent

By opting in, you confirm that you are the authorized user of the mobile number provided. SMS consent is voluntary, applies only to this messaging program, and is not a condition of receiving medical care or participating in a clinical research study.

Privacy

Information collected through this SMS program is handled according to our Privacy Policy: https://crosscreekmedical.com/privacy-policy/

Wireless Carriers

Wireless carriers are not liable for delayed or undelivered messages.

Changes to These Terms

Cross Creek Medical Clinic may update these Terms & Conditions from time to time. Any updates will be posted on this page with a revised effective date.